Nominal hours for units of competency from the

FNS Financial Services Training Package

Updated: 03 Nov 2025

Unit Code	Unit Title	Nominal Hours
FNSORG601	Negotiate to achieve goals and manage disputes	50
BSBCUS403	Implement customer service standards	30
FNSORG602	Develop and manage financial systems	60
BSBPMG806	Manage portfolio communications and change	80
BSBMGT802	Lead design and review of enterprise systems	70
BSBPUR301	Purchase goods and services	60
BSBCOM401	Organise and monitor the operation of compliance management system	50
BSBPMG803	Manage and review portfolio performance	80
BSBWHS504	Manage WHS risks	50
BSBPMG808	Manage portfolio risk	60
BSBSLS502	Lead and manage a sales team	60
BSBWHS603	Implement WHS risk management	50
BSBPMG805	Lead the portfolio	60
BSBCOM402	Implement processes for the management of a breach in compliance requirements	20
FNSILF507	Manage group life insurance policy administration	50
FNSILD504	Implement and manage the distribution plan	50
FNSPIM407	Register policy	30
FNSORG507	Manage client service and business information	120
FNSACC610	Develop and implement financial strategies	60
FNSRTS307	Maintain Automatic Teller Machine (ATM) services	10
FNSACC601	Prepare and administer tax documentation for legal entities	80
FNSORG501	Develop and manage a budget	80
FNSILF302	Process a life insurance application	15
FNSACC609	Evaluate financial risk	40
FNSACC407	Produce job costing information	40
FNSFMK512	Apply knowledge of emissions markets	70
FNSACC605	Implement organisational improvement programs	60
FNSTPB503	Apply legal principles in contract and consumer law	60
FNSRTS401	Manage credit card services	40
FNSPIM302	Determine claim liability	20
FNSISV508	Review and advise on claims costs, policies and procedures	60
FNSTPB504	Apply legal principles in corporations and trust law	60
FNSACC606	Conduct internal audit	40
FNSISV513	Provide decisions on legal liability and indemnity of a claim	60
FNSORG301	Administer fixed asset register	50
FNSCUS505	Determine client requirements and expectations	70
FNSACC608	Evaluate organisation's financial performance	60
FNSFMK509	Process transaction documentation	60
FNSPIM410	Collect, assess and use information	10
FNSCUS504	Manage premium customer relationships	60
FNSFMK402	Develop and maintain knowledge of financial markets products	40
FNSISV503	Undertake post-loss risk management	100
FNSPIM406	Develop and maintain knowledge of personal injury management insurance	40
FNSACC505	Establish and maintain accounting information systems	50
FNSACC612	Implement reconstruction plan	70
FNSPIM505	Use medical knowledge in the management of personal injury claims	40
FNSACC613	Prepare and analyse management accounting information	60
FNSSAM503	Monitor market opportunities	50
FNSSUP509	Work within a defined benefit fund	50
FNSIBK401	Research, analyse and report information in insurance broking	40
FNSPIM408	Renew and maintain policy	20
FNSACC607	Evaluate business performance	60
FNSACC611	Implement an insolvency program	70
FNSPIM301	Process benefit payments	30
FNSORG508	Analyse and comment on management reports	40
FNSCRD401	Assess credit applications	30
FNSTPB505	Apply legal principles in property law	60
FNSPRM605	Establish or review marketing, client services and supplier relationships	80
FNSPIM415	Manage personal injury case loads	60
FNSFMK502	Analyse financial market products for client	50
FNSFMK403	Interpret financial markets information	40
FNSILD502	Resource a distribution plan	60
FNSISV514	Review and update claim reserves in portfolio	40
FNSORG503	Develop a resource plan	50
FNSORG506	Prepare financial forecasts and projections	70
FNSRTS309	Maintain main bank account	30
FNSCUS403	Deliver a professional service to customers	35
FNSFPL401	Extract and analyse information on specified financial strategies and products	50
FNSCUS402	Resolve disputes	25
FNSCRD404	Utilise the legal process to recover outstanding debt	30
FNSACC405	Maintain inventory records	20
FNSCRD502	Manage factoring and invoice discounting arrangements	40
FNSPRM606	Establish or review human resources, administration and information support	80
FNSISV405	Analyse insurance claims	60
FNSRTS402	Prepare government returns and reports	15
FNSACC614	Prepare complex corporate financial reports	60
FNSILD501	Prepare a distribution plan	60
FNSCRD302	Monitor and control accounts receivable	20
FNSACC602	Audit and report on financial systems and records	40
FNSRTS308	Balance cash holdings	10
FNSIGN404	Inspect damage and develop scope of work	140
FNSCMP501	Comply with financial services legislation	80
FNSACC603	Implement tax plans and evaluate tax obligations	60
FNSRTS303	Balance retail transactions	30
FNSILF303	Issue a life insurance policy	15
CHCDIV001	Work with diverse people	40
CHCCSM006	Provide case management supervision	120
CHCDIS004	Communicate using augmentative and alternative communication strategies	60
CHCCCS025	Support relationships with carers and families	70
CHCCOM002	Use communication to build relationships	55
CHCCSM004	Coordinate complex case requirements	75
MSMSUP390	Use structured problem-solving tools	40
FNSPIM510	Implement informed decision-making	50
FNSINC802	Develop and build effective relationships with regulatory and industry bodies	80
FNSPIM509	Comply with regulatory frameworks	60
PSPINM014	Contribute to a quality injury management system
PSPINM003	Undertake initial rehabilitation assessments
PSPINM007	Implement and monitor return to work plans	35
PSPINM005	Conduct situational workplace assessments
PSPGEN053	Provide leadership	50
PSPGEN036	Provide workplace coaching	40
PSPGEN051	Conduct evaluations	50
PSPINM006	Develop return to work plans
TAEDEL404	Mentor in the workplace	30
TAEDEL402	Plan, organise and facilitate learning in the workplace	25
FNSACC412	Prepare operational budgets	40
FNSACC411	Process business tax requirements	50
FNSACC413	Make decisions in a legal context	60
FNSACC414	Prepare financial statements for non-reporting entities	60
BSBXCM401	Apply communication strategies in the workplace	50
BSBXTW301	Work in a team	40
BSBXCM501	Lead communication in the workplace	50
BSBXCM301	Engage in workplace communication	40
BSBWHS513	Lead WHS risk management	40
BSBWHS414	Contribute to WHS risk management	60
BSBWHS520	Manage implementation of emergency procedures	40
BSBWHS517	Contribute to managing a WHS information system	50
BSBWHS308	Participate in WHS hazard identification, risk assessment and risk control processes	50
FNSRTS311	Provide customer service in a retail agency	30
FNSINC811	Lead compliance with financial services regulations and industry codes of practice	80
FNSAML812	Design and assess controls to monitor money laundering and terrorism financing risk	80
FNSFMK612	Manage trading exposures	70
FNSFMK619	Develop and implement policies and procedures to support organisational values and culture	70
FNSCRD511	Respond to personal insolvency situations	40
FNSFMK523	Comply with requirements of licence and regulatory framework	80
FNSORG411	Conduct individual work within a compliance framework	40
FNSFMK517	Analyse risk mitigation in the operations process	60
FNSAML811	Design anti-money laundering and counter terrorism financing programs	90
FNSBNK512	Assess complex loans	50
FNSFMK513	Undertake assessment of product and advice suitability for non-retail clients	50
FNSFMK520	Develop and monitor risk management strategies for client	70
FNSAML816	Implement an anti-money laundering and counter terrorism financing program	90
FNSORG512	Develop, implement and monitor policy and procedures	50
FNSBNK415	Provide mobile banking sales and services	40
FNSBNK511	Manage banking and service strategy for small business customers	60
FNSCRD515	Respond to corporate insolvency situations	40
FNSRSK512	Assess risks	50
FNSINC411	Conduct work according to professional practices in the financial services industry	30
FNSFMK514	Complete confirmation and settlement processes	40
FNSFMK416	Conduct work within financial markets compliance framework	40
FNSBNK414	Promote mobile banking services	40
FNSRSK411	Apply risk management strategies to own work	50
FNSFMK515	Comply with financial services regulation and industry codes of practice	80
FNSFMK611	Price financial transactions	60
FNSFMK411	Perform reconciliations	20
FNSBNK416	Manage mobile lending services	30
FNSCRD311	Process applications for credit	20
FNSORG514	Develop, monitor and supervise work practices to meet financial services regulatory requirements	60
FNSAML814	Design customer due diligence policies and procedures	80
FNSFMK522	Apply financial product knowledge in the context of the deal transaction cycle	50
FNSRSK511	Undertake risk identification	40
FNSFMK516	Review and confirm human resources and IT systems satisfy requirements of licence	70
FNSORG515	Prepare financial reports to meet statutory requirements	40
FNSFMK524	Conduct work within financial markets organisational risk management framework	60
FNSRSK612	Determine and manage risk exposure strategies	60
FNSFMK521	Analyse financial markets and information	60
FNSAML813	Design and monitor reporting systems for suspicious transactions	80
FNSAML815	Manage assessment of organisation vulnerability to money laundering and terrorism financing	80
FNSRTS312	Execute foreign currency transactions	60
FNSFMK518	Monitor and process collateral	70
FNSRSK611	Develop and implement risk mitigation plan	60
BSBCMM412	Lead difficult conversations	40
BSBAUD516	Develop and monitor processes for the management of breaches in compliance requirements	30
BSBAUD514	Interpret compliance requirements	20
BSBAUD515	Evaluate and review compliance	25
BSBCMM411	Make presentations	30
BSBAUD601	Establish and manage compliance management systems	50
BSBCNV511	Take instructions in relation to a conveyancing transaction	120
BSBCMM211	Apply communication skills	40
BSBCNV611	Interpret a legal document and provide advice in a conveyancing transaction	80
BSBCNV612	Identify and apply legal requirements for a conveyancing transaction	50
BSBAUD412	Work within compliance frameworks	30
BSBCMM511	Communicate with influence	60
BSBCNV614	Apply principles of trust accounting	60
BSBCRT511	Develop critical thinking in others	50
BSBDAT201	Collect and record data	40
BSBDAT501	Analyse data	60
BSBESB403	Plan finances for new business ventures	50
BSBESB401	Research and develop business plans	50
BSBESB404	Market new business ventures	50
BSBESB402	Establish legal and risk management requirements of new business ventures	60
BSBFIN301	Process financial transactions	30
BSBFIN302	Maintain financial records	60
BSBFIN501	Manage budgets and financial plans	70
BSBHRM416	Process payroll	30
BSBHRM413	Support the learning and development of teams and individuals	40
BSBHRM525	Manage recruitment and onboarding	60
BSBHRM526	Manage payroll	30
BSBESB406	Establish operational strategies and procedures for new business ventures	45
BSBHRM528	Coordinate remuneration and employee benefits	60
BSBHRM529	Coordinate separation and termination processes	60
BSBHRM527	Coordinate human resource functions and processes	60
BSBINS302	Organise workplace information	30
BSBINS307	Retrieve information from records	25
BSBINS402	Coordinate workplace information systems	40
BSBINS309	Maintain business records	30
BSBINS401	Analyse and present research information	40
BSBINS409	Maintain and monitor digital information and records	50
BSBINS501	Implement information and knowledge management systems	50
BSBLDR301	Support effective workplace relationships	40
BSBLDR411	Demonstrate leadership in the workplace	50
BSBLDR413	Lead effective workplace relationships	50
BSBLDR414	Lead team effectiveness	50
BSBLDR523	Lead and manage effective workplace relationships	50
BSBLDR521	Lead the development of diverse workforces	60
BSBLDR602	Provide leadership across the organisation	60
BSBLDR522	Manage people performance	70
BSBLDR812	Develop and cultivate collaborative partnerships and relationships	40
BSBLDR601	Lead and manage organisational change	60
BSBLEG529	Apply legal principles in corporation law matters	60
BSBMKG543	Plan and interpret market research	50
BSBMKG541	Identify and evaluate marketing opportunities	70
BSBOPS202	Engage with customers	100
BSBOPS403	Apply business risk management processes	50
BSBOPS305	Process customer complaints	30
BSBOPS402	Coordinate business operational plans	40
BSBOPS502	Manage business operational plans	70
BSBOPS405	Organise business meetings	20
BSBOPS304	Deliver and monitor a service to customers	35
BSBOPS404	Implement customer service strategies	40
BSBOPS504	Manage business risk	60
BSBPEF301	Organise personal work priorities	30
BSBOPS601	Develop and implement business plans	60
BSBPEF302	Develop self-awareness	30
BSBPEF401	Manage personal health and wellbeing	60
BSBOPS505	Manage organisational customer service	40
BSBPEF502	Develop and use emotional intelligence	60
BSBPEF402	Develop personal work priorities	40
BSBPEF501	Manage personal and professional development	60
BSBPMG421	Apply project time management techniques	40
BSBPMG422	Apply project quality management techniques	40
BSBPMG426	Apply project risk management techniques	40
BSBPMG430	Undertake project work	60
BSBPMG536	Manage project risk	40
BSBPMG540	Manage project integration	60
BSBSTR501	Establish innovative work environments	50
BSBSTR502	Facilitate continuous improvement	60
BSBSTR602	Develop organisational strategies	80
BSBSTR402	Implement continuous improvement	40
BSBSTR601	Manage innovation and continuous improvement	70
BSBSUS511	Develop workplace policies and procedures for sustainability	50
BSBTEC203	Research using the internet	30
BSBSUS411	Implement and monitor environmentally sustainable work practices	40
BSBTEC302	Design and produce spreadsheets	35
BSBTEC201	Use business software applications	60
BSBTEC301	Design and produce business documents	80
BSBTEC402	Design and produce complex spreadsheets	50
BSBTEC404	Use digital technologies to collaborate in a work environment	50
BSBTWK201	Work effectively with others	40
BSBTEC403	Apply digital solutions to work processes	50
BSBTWK301	Use inclusive work practices	30
BSBTWK401	Build and maintain business relationships	35
BSBWHS211	Contribute to the health and safety of self and others	20
BSBTWK502	Manage team effectiveness	60
BSBWRT311	Write simple documents	30
FNSFPL607	Prepare advice in margin lending	50
FNSCUS512	Monitor clients' financial requirements	40
FNSFPL614	Develop financial plans	60
FNSFPL621	Comply with ethical and operational guidelines, legislation and regulations in financial planning	50
FNSFPL613	Monitor financial plans and provide ongoing service	40
FNSFPL620	Prepare advice in insurance broking	50
FNSSUP421	Process superannuation benefits and insurance claims under special conditions of release	40
FNSINC511	Conduct financial product research to support product recommendations	80
FNSSUP518	Provide information to superannuation fund members in writing	60
FNSSUP314	Process superannuation rollover benefits	20
FNSISV521	Settle non-routine and complex insurance claims	30
FNSIBK413	Place client insurances with insurer and confirm insurance cover with clients	40
FNSSUP422	Assist organisation to meet regulatory superannuation compliance requirements	50
FNSCUS515	Determine client financial requirements and expectations	70
FNSINC311	Work together in the financial services industry	30
FNSSMS513	Manage administration activities of self-managed superannuation funds	70
FNSSUP312	Establish, maintain and process superannuation records	30
FNSSUP419	Provide retirement income stream information to superannuation clients	50
FNSCUS511	Develop and maintain professional relationships in financial services industry	50
FNSPRM611	Monitor and review organisational system compliance with legislation and regulations	60
FNSSUP516	Manage compliance with operational guidelines in superannuation organisations	50
FNSIBK412	Implement new and renewed insurance program for insurance broking clients	40
FNSFMK525	Analyse clients' financial risk	60
FNSSUP423	Provide knowledge of retirement planning issues when dealing with superannuation clients	50
FNSFPL619	Prepare advice in life insurance	50
FNSFPL617	Prepare advice in derivatives	50
FNSSUP424	Establish and customise employer accounts in superannuation	30
FNSSUP311	Process superannuation fund payments	40
FNSIBK414	Provide a claims service to insurance broking clients	50
FNSFPL616	Implement financial plans	50
FNSFPL612	Determine client requirements and expectations in financial planning	50
FNSSUP517	Review performance of superannuation funds against regulatory and contractual requirements	80
FNSIBK518	Implement changes to insurance programs of broking clients	60
FNSFPL615	Present and negotiate financial plans	40
FNSIBK415	Meet compliance requirements relating to insurance broking	40
FNSISV525	Evaluate and report on status of insurance claims portfolios	50
FNSSUP420	Establish and administer retirement income streams	70
FNSISV408	Manage handling and settlement of routine insurance claims for retail clients	50
FNSSUP511	Manage customer complaints in superannuation	40
FNSSUP417	Assess superannuation benefits and insurance claims under special conditions of release	70
FNSSMS411	Process self-managed superannuation contributions	40
FNSSUP316	Terminate superannuation plans	40
FNSSUP512	Manage insurer liaison within a superannuation organisation	50
FNSFPL611	Provide technical and professional financial planning guidance	40
FNSASIC314	Provide Tier 2 general advice in general insurance	50
FNSISV520	Manage non-routine and complex insurance claims	40
FNSSUP418	Participate in superannuation fund reviews	50
FNSSUP432	Determine impact of social security entitlements on retirement income	70
FNSIBK524	Manage complex risk portfolios for insurance broking clients	80
FNSFPL618	Prepare advice in securities	50
FNSISV527	Implement insurance claim recovery procedures	50
FNSISV522	Work with legal teams to resolve non-routine and complex insurance claims	80
FNSSMS512	Manage changes to memberships in self-managed superannuation funds	50
FNSSUP513	Develop client relationships with employers and establish superannuation systems	60
FNSSMS514	Meet self-managed superannuation fund compliance requirements	50
FNSASICY513	Provide advice in insurance broking	50
FNSSUP416	Establish and maintain superannuation accumulation funds	70
FNSCUS513	Review business performance	50
FNSSUP514	Provide information or general advice to superannuation clients	30
FNSSMS511	Invest self-managed superannuation fund assets	60
FNSIBK522	Negotiate complex claims settlement for insurance broking clients	40
FNSSUP431	Terminate retirement income streams	70
FNSIBK416	Deliver insurance broking services	50
FNSFPL622	Conduct financial planning analysis and research	50
FNSCUS516	Record and implement client instructions	75
FNSIBK523	Prepare submissions for new insurance broking business	50
FNSIBK517	Review insurance broking service performance	60
FNSASIC315	Provide Tier 2 personal advice in general insurance	40
FNSSMS515	Support trustees in selecting and monitoring performance of outsourced services	50
FNSFPL609	Prepare advice in managed investments	50
FNSFPL610	Prepare advice in superannuation	50
FNSIBK525	Monitor insurance broking client programs	50
FNSSUP315	Implement superannuation fund member investment instructions	40
FNSFPL608	Prepare advice in foreign exchange	50
FNSSUP434	Develop and provide knowledge of aged care to superannuation clients	50
FNSSUP515	Produce reports for superannuation	80
FNSSUP313	Process superannuation fund contributions	20
FNSFLT215	Develop knowledge of the Australian financial system and markets	40
FNSPIM521	Develop return to work or injury management strategies	80
FNSISV413	Survey potential risk exposure	100
FNSISV417	Use medical terminology in an insurance context	35
FNSFMB412	Identify client needs and present broking options	40
FNSSAM614	Establish agreements with intermediaries for product distribution	80
FNSFLT411	Determine financial requirements of small businesses	40
FNSMCA413	Identify and manage individuals experiencing hardship	40
FNSFLT211	Develop and use personal budgets	20
FNSACM311	Process and manage payments	10
FNSPIM423	Educate clients on personal injury management issues	60
FNSSAM612	Identify and evaluate marketing opportunities in the financial services industry	80
FNSPIM434	Manage personal injury claims	60
FNSINC612	Interpret and use financial statistics and tools	60
FNSINC512	Assess vulnerability of financial products and services to money laundering and terrorism financing	80
FNSACM411	Authorise valid expense payments	10
FNSILA508	Provide specialist liability loss adjusting advice and services	70
FNSILA511	Plan and implement loss investigations	150
FNSPIM425	Facilitate recovery and return to life	60
FNSPIM411	Plan and implement rehabilitation and return to life strategies	80
FNSMCA312	Repossess property	40
FNSFLT511	Assist customers to budget and manage own finances	40
FNSISV412	Underwrite insurance business	50
FNSORG614	Establish and manage outsourced services	50
FNSFLT216	Develop knowledge of taxation	40
FNSFLT515	Facilitate knowledge of superannuation as an investment tool	60
FNSFLT213	Develop knowledge of debt and consumer credit	25
FNSISV416	Use specialist terminology in insurance claims	30
FNSPIM424	Assist personal injury clients with job placement	70
FNSMCA411	Evaluate debt collection actions and develop recommendations	20
FNSILA510	Provide specialist construction loss adjusting advice and services	70
FNSMCA314	Locate individuals	15
FNSISV535	Determine risk rating for investment and insurance products	50
FNSFMB513	Present credit options to clients with special financial circumstances	50
FNSFLT212	Develop and use savings plans	20
FNSISV519	Analyse financial, medical and psychological claims assessments	60
FNSFLT514	Facilitate customer knowledge of personal financial statements	30
FNSPIM313	Work within the personal injury management sector	35
FNSFLT512	Facilitate customer awareness of the Australian financial system and markets	40
FNSILA507	Provide specialist business interruption loss adjusting advice and services	70
FNSFMB514	Implement complex loan structures	50
FNSFMB512	Identify and develop credit options for clients with special financial circumstances	60
FNSPIM419	Maintain relationships with personal injury clients	25
FNSILA506	Provide specialist theft, money and fidelity loss adjusting advice and services	70
FNSISV531	Issue insurance contracts covering non-routine and complex situations	50
FNSPRM612	Improve business of financial practices	60
FNSFMB411	Prepare loan applications on behalf of clients	30
FNSISV411	Evaluate insurance risk for business	40
FNSFMB511	Implement credit contracts in preparation for settlement	30
FNSISV532	Review operational performance of insurance portfolios	100
FNSISV536	Investigate insurance claims	60
FNSILA509	Provide specialist building loss adjusting advice and services	70
FNSACM313	Process authorised payments	15
FNSACM312	Reconcile financial transactions	15
FNSPRM613	Grow financial practices	60
FNSFLT513	Promote basic financial literacy in clients	30
FNSMCA412	Undertake legal action for recovery of debts	40
FNSCUS311	Respond to customer enquiries	25
FNSILA514	Negotiate and affect settlement relating to loss situation, damage or injury	60
FNSSAM613	Tailor financial products to meet client needs	50
FNSORG613	Establish and implement operational guidelines in financial services organisations	50
FNSFLT311	Develop and apply knowledge of personal finances	40
FNSISV526	Allocate authorities and guidelines for distribution	80
FNSMCA313	Serve legal process	40
FNSPIM516	Promote health benefits of returning to work	30
FNSPIM314	Assess and determine initial entitlements for personal injury claims	60
FNSISV537	Review claims settlement policies and procedures	60
FNSPIM522	Facilitate workplace assessment with stakeholders for personal injury cases	60
FNSFLT214	Develop knowledge of superannuation	40
FNSPIM531	Facilitate the setting and achievement of goals in personal injury management	80
FNSISV524	Negotiate treaty reinsurance	40
FNSILA512	Evaluate collected information and report findings in loss adjusting	150
FNSPIM517	Manage complex return to work cases	40
FNSINC412	Apply and maintain knowledge of financial products and services	40
FNSMCA311	Collect debts	40
FNSPIM518	Evaluate and improve return to work programs	40
FNSILF413	Develop and maintain in-depth knowledge of life insurance products and services	40
FNSILF411	Undertake the life risk underwriting process	55
FNSILF417	Settle life insurance claims	45
FNSILF409	Work effectively and sustainably in the life insurance industry	40
FNSILF516	Manage group life insurance claims	65
FNSILF514	Manage complex life insurance claims	60
FNSILF412	Underwrite retrospective risk in life insurance policies	55
FNSINC413X	Apply codes and standards of ethical practice to own role	40
FNSISV418	Manage insurance claims portfolios	50
FNSILF515	Manage ongoing disability claims	60
FNSILF512	Underwrite complex risks	60
FNSILF410	Underwrite financial risk in life insurance policies	55
FNSILF415	Evaluate life insurance claims	50
FNSILF416	Manage information for claims assessments	35
FNSPAY511	Process salary packaging arrangements and additional allowances in payroll	55
FNSACC314	Conduct business activities using a computerised accounting system	40
FNSTPB516	Apply taxation requirements when providing tax (financial) advice services	60
FNSPAY515	Interpret and apply knowledge of taxation systems relevant to payroll	40
FNSPRT415	Prepare and establish powers of attorney	50
FNSPRT313	Administer non-complex trusts	50
FNSPRT414	Administer complex trusts	60
FNSACC323	Perform financial calculations	30
FNSBNK412	Align banking products with the needs of small business customers	60
FNSPRT312	Administer non-complex estates	50
FNSPRT311	Establish entitlements to intestate estates	30
FNSPRT413	Administer complex estates	60
FNSBNK522	Manage services in a Business Transaction Centre	60
FNSPAY512	Process superannuation payments in payroll	30
FNSSAM611	Monitor performance of financial products and services in meeting client needs	20
FNSBNK413	Provide services in a Business Transaction Centre	40
FNSCRD413	Manage and recover bad and doubtful debts	30
FNSACC426	Set up and operate computerised accounting systems	80
FNSIAD512	Develop financial investment options and strategies for clients	70
FNSACC418	Work effectively in the accounting and bookkeeping industry	40
FNSTPB411	Complete business activity and instalment activity statements	50
FNSASICW513	Provide wholesale advice in securities	50
FNSCUS411	Participate in negotiations	20
FNSINC611	Apply economic principles to work in the financial services industry	60
FNSPRT512	Advise clients in estate planning	30
FNSASIC312	Provide personal advice on non-relevant financial products	50
FNSIAD511	Provide appropriate services, general advice and products to clients	150
FNSSAM422	Implement promotional strategies for financial products and services	50
FNSPRT417	Investigate and substantiate entitlement in intestate estates	40
FNSACC526	Implement and maintain internal control procedures	40
FNSACC634	Monitor corporate governance activities	60
FNSTPB412	Establish and maintain payroll systems	45
FNSASICS513	Provide wholesale advice in foreign exchange	50
FNSINC514	Apply ethical frameworks and principles to make and act upon decisions	40
FNSSAM311	Provide ancillary products and services that meet client needs	25
FNSRTS316	Process customer transactions in retail financial organisations	50
FNSPAY513	Process complex employee terminations in payroll	40
FNSACC527	Provide management accounting information	60
FNSPRT416	Administer powers of attorney and financial administration orders	50
FNSSAM421	Provide information on financial products and services to clients	30
FNSACC523	Manage budgets and forecasts	40
FNSPRT518	Administer charitable trusts	60
FNSCRD412	Establish and maintain appropriate security options for credit facilities	30
FNSPRT412	Prepare wills	50
FNSTPB517	Apply legal principles in commercial law when providing tax (financial) advice services	60
FNSRTS315	Process customer accounts	50
FNSACC521	Provide financial and business performance information	60
FNSSAM521	Apply advanced techniques to provide financial products and services	50
FNSACC321	Process financial transactions and extract interim reports	60
FNSBNK411	Coordinate small business customer portfolios	60
FNSSAM512	Assess market needs and identify opportunities for new financial products and services	50
FNSPRT515	Develop and maintain knowledge of financial services and assets	50
FNSCRD415	Manage overdue customer accounts	30
FNSPRT511	Advise clients on trust structures	60
FNSPRT516	Develop understanding of traditional trustee services	50
FNSBNK513	Provide business advisory services within a financial services context	40
FNSPRT514	Develop and maintain knowledge of the regulatory environment relevant to trustee organisations	60
FNSACC522	Prepare tax documentation for individuals	80
FNSASICT513	Provide wholesale advice in managed investments	50
FNSACC322	Administer subsidiary accounts and ledgers	40
FNSCRD514	Identify and manage credit risk	40
FNSACC524	Prepare financial reports for corporate entities	70
FNSCUS412	Resolve disputes	25
FNSASICV513	Provide wholesale advice in derivatives	50
FNSCRD513	Promote client understanding of the role and effective use of consumer credit	40
FNSASICN513	Provide advice in general insurance	50
FNSIAD311	Provide general advice on financial products and services	30
FNSPAY514	Interpret and apply knowledge of industrial regulations relevant to payroll	55
FNSACC421	Prepare financial reports	50
FNSASICM513	Provide general advice in life insurance	50
FNSPRT513	Assess, allocate and supervise work within the personal trustee sector	50
FNSPRT517	Apply principles of fiduciary duty, substituted decision making and ethical decision making	50
FNSRTS314	Administer card services	30
FNSSAM413	Identify and provide initial information to potential new clients	30
FNSINC513	Identify and apply complex ethical decision making to workplace situations	40
FNSASIC311	Establish client relationship and analyse needs	50