| Unit Code | Unit Title | Nominal Hours |
| MEM13001B | Perform emergency first aid | 10 |
| CPPWMT3044A | Identify wastes and hazards | 15 |
| RIIWHS202D | Enter and work in confined spaces | 30 |
| RIIWHS403D | Apply the mine work health and safety management plan | 80 |
| RIIWHS204D | Work safely at heights | 20 |
| FNSFLT201 | Develop and use a personal budget | 20 |
| FNSORG601 | Negotiate to achieve goals and manage disputes | 50 |
| BSBMED301 | Interpret and apply medical terminology appropriately | 60 |
| BSBMED401 | Manage patient recordkeeping system | 50 |
| BSBMED303 | Maintain patient records | 20 |
| FNSPRM601 | Establish, supervise and monitor practice systems to conform with legislation and regulations | 60 |
| FNSORG602 | Develop and manage financial systems | 60 |
| BSBPUR301 | Purchase goods and services | 60 |
| BSBWHS504 | Manage WHS risks | 50 |
| BSBMED302 | Prepare and process medical accounts | 30 |
| BSBMED305 | Apply the principles of confidentiality, privacy and security within the medical environment | 20 |
| ICTSAS305 | Provide ICT advice to clients | 40 |
| BSBWHS603 | Implement WHS risk management | 50 |
| BSBATSIM421 | Support a positive and culturally appropriate workplace culture | 50 |
| BSBWHS605 | Develop, implement and maintain WHS management systems | 50 |
| BSBMED304 | Assist in controlling stocks and supplies | 20 |
| FNSINC401 | Apply principles of professional practice to work in the financial services industry | 30 |
| ICPPRP422 | Digitise complex images for reproduction | 80 |
| CHCMGT004 | Secure and manage funding | 80 |
| TLIE4006 | Collect, analyse and present workplace data and information | 30 |
| DEFEVL005 | Evaluate a community based program | |
| DEFEVL002 | Evaluate and report collected information | |
| DEFEVL003 | Maintain and enhance professional practice | |
| DEFEVL006 | Evaluate business performance | |
| DEFEVL004 | Evaluate a training and assessment system | |
| DEFEVL001 | Develop an evaluation program | |
| RIIVEH305E | Operate and maintain a four wheel drive vehicle | 40 |
| MSMENV472 | Implement and monitor environmentally sustainable work practices | 40 |
| CUAPRE401 | Implement preventive conservation activities | 60 |
| CUACNM601 | Manage collection maintenance and preservation procedures | 30 |
| CUAIND202 | Develop and apply knowledge of information and cultural services organisations | 45 |
| PSPPCM010 | Manage procurement risk | |
| PSPPCM009 | Finalise contracts | |
| PSPETH003 | Promote the values and ethos of public service | |
| PSPPCM011 | Plan to manage a contract | |
| PSPPCM013 | Make procurement decisions | |
| PSPPCM016 | Plan and implement strategic sourcing | |
| PSPPCM015 | Conduct and manage coordinated procurement | |
| PSPETH002 | Uphold and support the values and principles of public service | |
| PSPGEN028 | Provide a quotation | |
| PSPPCY004 | Support policy implementation | 30 |
| PSPPCM006 | Select providers and develop contracts | |
| PSPPCM007 | Manage contracts | 40 |
| PSPGEN021 | Contribute to conflict management | |
| PSPMGT006 | Develop a business case | 60 |
| PSPPCM008 | Manage contract performance | |
| PSPMGT012 | Facilitate knowledge management | |
| PSPGEN043 | Apply government processes | |
| PSPPCM017 | Plan and implement procurement category management | |
| PSPPCM012 | Plan for procurement outcomes | |
| PSPPCM018 | Conduct demand and procurement spend analysis | |
| SIRXPDK001 | Advise on products and services | 30 |
| SIRXCEG005 | Maintain business to business relationships | 35 |
| SIRXSLS004 | Drive sales results | 30 |
| SIRXCEG002 | Assist with customer difficulties | 40 |
| SIRXMKT001 | Support marketing and promotional activities | 30 |
| SIRXMGT005 | Lead the development of business opportunities | 70 |
| SIRXSLS003 | Achieve sales results | 30 |
| SIRXCEG004 | Create a customer-centric culture | 35 |
| SIRXMKT002 | Use social media to engage customers | 35 |
| TAEDEL401 | Plan, organise and deliver group-based learning | 30 |
| TAEDES501 | Design and develop learning strategies | 40 |
| TAELED804 | Review enterprise e-learning systems and solutions implementation | 80 |
| TAEDEL301 | Provide work skill instruction | 40 |
| TAELED803 | Implement improved learning practice | 60 |
| TAEASS301 | Contribute to assessment | 10 |
| CPPDSM4047 | Implement and monitor procurement process | 20 |
| CPPCMN4009 | Develop team understanding of and commitment to sustainability | 40 |
| SIRXECM003 | Design an ecommerce site | 50 |
| SIRXMKT007 | Develop a digital marketing plan | 50 |
| SIRXMKT006 | Develop a social media strategy | 30 |
| SIRXECM002 | Prepare digital content | 50 |
| FNSACC412 | Prepare operational budgets | 40 |
| FNSACC312 | Administer subsidiary accounts and ledgers | 40 |
| FNSACC411 | Process business tax requirements | 50 |
| FNSTPB402 | Establish and maintain payroll systems | 45 |
| FNSACC413 | Make decisions in a legal context | 60 |
| FNSACC416 | Set up and operate a computerised accounting system | 80 |
| BSBPRC402 | Negotiate contracts | 50 |
| BSBPRC505 | Manage ethical procurement strategy | 60 |
| BSBPRC403 | Conduct international procurement | 60 |
| BSBPRC504 | Manage a supply chain | 60 |
| BSBPRC501 | Manage procurement strategies | 60 |
| BSBPRC503 | Manage international procurement | 50 |
| BSBPRC401 | Plan procurement | 40 |
| BSBPRC406 | Conduct e-procurement | 40 |
| BSBPRC502 | Manage supplier relationships | 40 |
| MSS015022 | Develop strategies for more sustainable use of resources | 70 |
| MSS015025 | Develop a business case for sustainability improvements | 50 |
| CUAEVP211 | Assist with the staging of public activities or events | 50 |
| CUAEVP411 | Present information on activities, events or public programs | 50 |
| ICTICT517 | Match ICT needs with the strategic direction of the organisation | 50 |
| BSBXCM401 | Apply communication strategies in the workplace | 50 |
| BSBXTW301 | Work in a team | 40 |
| BSBXCM501 | Lead communication in the workplace | 50 |
| BSBXDB502 | Adapt organisations to enhance accessibility for people with disability | 40 |
| BSBXDB501 | Support staff members with disability in the workplace | 40 |
| BSBXDB401 | Develop and implement recruitment processes that are inclusive of people with disability | 60 |
| BSBXDB301 | Respond to the service needs of customers and clients with disability | 40 |
| BSBXCM301 | Engage in workplace communication | 40 |
| BSBXTW401 | Lead and facilitate a team | 50 |
| PUAWHS003 | Implement and monitor organisational work, health and safety policies, procedures and programs | 30 |
| PUAFER001 | Identify, prevent and report potential facility emergency situations | 2 |
| PUAFER004 | Respond to facility emergencies | 2 |
| PUACOM008 | Develop and organise public safety awareness programs | 40 |
| BSBWHS518 | Manage WHS hazards associated with maintenance and use of plant | 60 |
| BSBWHS614 | Conduct a WHS audit under the guidance of a lead auditor | 40 |
| BSBWHS616 | Apply safe design principles to control WHS risks | 40 |
| BSBWHS415 | Contribute to implementing WHS management systems | 50 |
| BSBWHS513 | Lead WHS risk management | 40 |
| BSBWHS309 | Contribute effectively to WHS communication and consultation processes | 30 |
| BSBWHS414 | Contribute to WHS risk management | 60 |
| BSBWHS520 | Manage implementation of emergency procedures | 40 |
| BSBWHS307 | Apply knowledge of WHS laws in the workplace | 20 |
| BSBWHS617 | Apply ergonomics to manage WHS risks | 60 |
| BSBWHS417 | Assist with managing WHS implications of return to work | 50 |
| BSBWHS413 | Contribute to implementation and maintenance of WHS consultation and participation processes | 40 |
| BSBWHS611 | Develop and implement strategies that support work-related psychological health and safety | 40 |
| BSBWHS431 | Develop processes and procedures for controlling hazardous chemicals in the workplace | 50 |
| BSBWHS310 | Contribute to WHS issue-resolution processes | 30 |
| BSBWHS331 | Participate in identifying and controlling hazardous chemicals | 40 |
| BSBWHS412 | Assist with workplace compliance with WHS laws | 40 |
| BSBWHS515 | Lead initial response to and investigate WHS incidents | 50 |
| BSBWHS531 | Implement and evaluate system of work for managing hazardous chemicals | 40 |
| BSBWHS631 | Apply occupational hygiene principles to manage WHS risks | 50 |
| BSBWHS517 | Contribute to managing a WHS information system | 50 |
| BSBWHS612 | Develop and implement a strategy to support a positive WHS culture | 60 |
| BSBWHS516 | Contribute to developing, implementing and maintaining an organisation's WHS management system | 50 |
| BSBWHS514 | Manage WHS compliance of contractors | 40 |
| BSBWHS418 | Assist with managing WHS compliance of contractors | 40 |
| BSBWHS613 | Evaluate the WHS performance of an organisation | 50 |
| BSBWHS416 | Contribute to workplace incident response | 40 |
| BSBWHS308 | Participate in WHS hazard identification, risk assessment and risk control processes | 50 |
| BSBWHS419 | Contribute to implementing WHS monitoring processes | 60 |
| BSBWHS519 | Lead the development and use of WHS risk management tools | 40 |
| BSBWHS521 | Ensure a safe workplace for a work area | 60 |
| BSBWHS512 | Contribute to managing work-related psychological health and safety | 50 |
| BSBWHS522 | Manage WHS consultation and participation processes | 40 |
| SIRXOSM005 | Develop a basic website for customer engagement | 60 |
| SIRXOSM007 | Manage risk to organisational reputation in an online setting | 60 |
| SIRXOSM003 | Use social media and online tools | 35 |
| AHCBUS615 | Implement a monitoring, evaluation and reporting program | 200 |
| FSKLRG011 | Use routine strategies for work-related learning | 10 |
| FSKDIG002 | Use digital technology for routine and simple workplace tasks | 10 |
| FSKOCM006 | Use oral communication skills to participate in workplace teams | 10 |
| BSBXBD407 | Protect big data integrity | 60 |
| BSBXBD401 | Capture and store big data | 80 |
| BSBXCS405 | Contribute to cyber security incident responses | 30 |
| BSBXBD402 | Test big data samples | 40 |
| BSBXCS403 | Contribute to cyber security threat assessments | 30 |
| BSBXCS301 | Protect own personal online profile from cyber security threats | 30 |
| BSBXBD405 | Develop procedures for managing big data | 40 |
| BSBXBD408 | Implement and review procedures for managing big data | 30 |
| BSBXCS402 | Promote workplace cyber security awareness and best practices | 40 |
| BSBXCS401 | Maintain security of digital devices | 40 |
| BSBXCS404 | Contribute to cyber security risk management | 30 |
| BSBXBD403 | Analyse big data | 40 |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | 40 |
| BSBXCS302 | Identify and report online security threats | 30 |
| BSBXBD404 | Use big data for operational decision making | 40 |
| BSBXBD501 | Develop big data strategy | 60 |
| BSBXBD406 | Present big data insights | 30 |
| ICPPRP3220 | Digitise images for reproduction | 50 |
| BSBWHS332X | Apply infection prevention and control procedures to own work activities | 30 |
| ICTSAS432 | Identify and resolve client ICT problems | 40 |
| ICTICT526 | Verify client business requirements | 40 |
| ICTICT221 | Identify and use specific industry standard technologies | 40 |
| ICTICT612 | Develop contracts and manage contract performance | 30 |
| ICTICT616 | Develop communities of practice | 30 |
| ICTWEB306 | Develop web presence using social media | 30 |
| HLTAID013 | Provide First Aid in remote or isolated site | 28 |
| HLTAID011 | Provide First Aid | 18 |
| BSBCMM412 | Lead difficult conversations | 40 |
| BSBCNV616 | Comply with tax obligations in a conveyancing transaction | 60 |
| BSBFIN502 | Manage financial compliance | 60 |
| BSBINS515 | Participate in archiving activities | 60 |
| BSBINS516 | Undertake cataloguing activities | 100 |
| BSBLEG425 | Apply principles of legal project management | 50 |
| BSBLEG533 | Support alternative dispute resolution processes | 50 |
| BSBLEG531 | Apply legal principles in administrative law matters | 50 |
| BSBLEG534 | Take instructions in a legal services environment | 40 |
| BSBMKG628 | Lead organisational public relations | 60 |
| BSBOPS302 | Identify business risk | 40 |
| BSBOPS306 | Record stakeholder interactions | 30 |
| BSBPMG541 | Manage complex projects | 60 |
| BSBSUS412 | Develop and implement workplace sustainability plans | 50 |
| BSBSUS413 | Evaluate and report on workplace sustainability | 45 |
| BSBAUD411 | Participate in quality audits | 40 |
| BSBAUD511 | Initiate quality audits | 60 |
| BSBAUD512 | Lead quality audits | 60 |
| BSBAUD513 | Report on quality audits | 60 |
| BSBAUD516 | Develop and monitor processes for the management of breaches in compliance requirements | 30 |
| BSBAUD514 | Interpret compliance requirements | 20 |
| BSBAUD515 | Evaluate and review compliance | 25 |
| BSBCMM411 | Make presentations | 30 |
| BSBAUD601 | Establish and manage compliance management systems | 50 |
| BSBCNV511 | Take instructions in relation to a conveyancing transaction | 120 |
| BSBCNV512 | Finalise the conveyancing transaction | 30 |
| BSBCMM211 | Apply communication skills | 40 |
| BSBCNV611 | Interpret a legal document and provide advice in a conveyancing transaction | 80 |
| BSBCNV612 | Identify and apply legal requirements for a conveyancing transaction | 50 |
| BSBAUD412 | Work within compliance frameworks | 30 |
| BSBCMM511 | Communicate with influence | 60 |
| BSBCNV613 | Prepare legal documents for a conveyancing transaction | 80 |
| BSBCNV615 | Interpret search results for a conveyancing transaction | 60 |
| BSBCNV614 | Apply principles of trust accounting | 60 |
| BSBCRT201 | Develop and apply thinking and problem solving skills | 30 |
| BSBCRT311 | Apply critical thinking skills in a team environment | 40 |
| BSBCRT411 | Apply critical thinking to work practices | 50 |
| BSBCRT412 | Articulate, present and debate ideas | 40 |
| BSBCRT511 | Develop critical thinking in others | 50 |
| BSBCRT413 | Collaborate in creative processes | 40 |
| BSBCRT512 | Originate and develop concepts | 30 |
| BSBCRT611 | Apply critical thinking for complex problem solving | 60 |
| BSBDAT201 | Collect and record data | 40 |
| BSBESB302 | Develop and present business proposals | 30 |
| BSBESB303 | Organise finances for new business ventures | 50 |
| BSBDAT501 | Analyse data | 60 |
| BSBESB301 | Investigate business opportunities | 25 |
| BSBESB305 | Address compliance requirements for new business ventures | 45 |
| BSBESB403 | Plan finances for new business ventures | 50 |
| BSBESB304 | Determine resource requirements for new business ventures | 30 |
| BSBESB405 | Manage compliance for small businesses | 60 |
| BSBESB401 | Research and develop business plans | 50 |
| BSBESB404 | Market new business ventures | 50 |
| BSBESB407 | Manage finances for new business ventures | 60 |
| BSBESB402 | Establish legal and risk management requirements of new business ventures | 60 |
| BSBFIN301 | Process financial transactions | 30 |
| BSBFIN601 | Manage organisational finances | 80 |
| BSBFIN302 | Maintain financial records | 60 |
| BSBFIN801 | Lead financial strategy development | 100 |
| BSBHRM411 | Administer performance development processes | 40 |
| BSBFIN501 | Manage budgets and financial plans | 70 |
| BSBFIN401 | Report on financial activity | 50 |
| BSBHRM414 | Use human resources information systems | 60 |
| BSBHRM416 | Process payroll | 30 |
| BSBHRM412 | Support employee and industrial relations | 50 |
| BSBHRM417 | Support human resources functions and processes | 50 |
| BSBHRM521 | Facilitate performance development processes | 60 |
| BSBHRM522 | Manage employee and industrial relations | 80 |
| BSBHRM413 | Support the learning and development of teams and individuals | 40 |
| BSBHRM524 | Coordinate workforce plan implementation | 60 |
| BSBHRM523 | Coordinate the learning and development of teams and individuals | 60 |
| BSBHRM525 | Manage recruitment and onboarding | 60 |
| BSBHRM526 | Manage payroll | 30 |
| BSBHRM415 | Coordinate recruitment and onboarding | 50 |
| BSBESB406 | Establish operational strategies and procedures for new business ventures | 45 |
| BSBHRM528 | Coordinate remuneration and employee benefits | 60 |
| BSBHRM530 | Coordinate rehabilitation and return to work programs | 50 |
| BSBHRM531 | Coordinate health and wellness programs | 60 |
| BSBHRM529 | Coordinate separation and termination processes | 60 |
| BSBHRM527 | Coordinate human resource functions and processes | 60 |
| BSBHRM614 | Contribute to strategic workforce planning | 60 |
| BSBINS201 | Process and maintain workplace information | 30 |
| BSBHRM612 | Contribute to the development of employee and industrial relations strategies | 60 |
| BSBHRM615 | Contribute to the development of diversity and inclusion strategies | 80 |
| BSBINS202 | Handle receipt and dispatch of information | 15 |
| BSBHRM613 | Contribute to the development of learning and development strategies | 80 |
| BSBINS301 | Develop and use information literacy skills | 40 |
| BSBINS203 | Assist with circulation services | 15 |
| BSBINS302 | Organise workplace information | 30 |
| BSBINS303 | Use knowledge management systems | 50 |
| BSBINS304 | Process and maintain information resources | 30 |
| BSBINS306 | Provide multimedia support | 30 |
| BSBHRM611 | Contribute to organisational performance development | 70 |
| BSBINS307 | Retrieve information from records | 25 |
| BSBINS402 | Coordinate workplace information systems | 40 |
| BSBINS309 | Maintain business records | 30 |
| BSBINS403 | Obtain information from external and networked sources | 20 |
| BSBINS401 | Analyse and present research information | 40 |
| BSBINS404 | Search library and information databases | 30 |
| BSBINS305 | Participate in cataloguing activities | 40 |
| BSBINS405 | Use integrated library management systems | 30 |
| BSBINS406 | Assist customers to access information | 40 |
| BSBINS409 | Maintain and monitor digital information and records | 50 |
| BSBINS407 | Consolidate and maintain library industry knowledge | 60 |
| BSBINS308 | Control records | 40 |
| BSBINS408 | Provide information from and about records | 20 |
| BSBINS410 | Implement records systems for small business | 40 |
| BSBINS501 | Implement information and knowledge management systems | 50 |
| BSBINS502 | Coordinate data management | 50 |
| BSBINS504 | Maintain digital repositories | 45 |
| BSBINS505 | Provide subject access and classify material | 100 |
| BSBINS503 | Monitor compliance with copyright and licence requirements | 20 |
| BSBINS507 | Use advanced functions of integrated library management systems | 35 |
| BSBINS509 | Promote literature and reading | 50 |
| BSBINS510 | Develop community and stakeholder relationships in a library environment | 50 |
| BSBINS508 | Research and analyse information to meet library customer needs | 80 |
| BSBINS506 | Implement lending and borrowing processes for collections | 20 |
| BSBINS511 | Develop and promote library activities, events and public programs | 60 |
| BSBINS514 | Contribute to records retention and disposal schedule | 40 |
| BSBINS603 | Initiate and lead applied research | 150 |
| BSBINS512 | Monitor business records systems | 40 |
| BSBINS602 | Extend own information literacy skills to locate information | 50 |
| BSBLDR301 | Support effective workplace relationships | 40 |
| BSBLDR411 | Demonstrate leadership in the workplace | 50 |
| BSBLDR412 | Communicate effectively as a workplace leader | 40 |
| BSBLDR413 | Lead effective workplace relationships | 50 |
| BSBINS513 | Contribute to records management framework | 30 |
| BSBINS601 | Manage knowledge and information | 80 |
| BSBINS604 | Contribute to collection management | 50 |
| BSBLDR414 | Lead team effectiveness | 50 |
| BSBLDR523 | Lead and manage effective workplace relationships | 50 |
| BSBLDR521 | Lead the development of diverse workforces | 60 |
| BSBLDR602 | Provide leadership across the organisation | 60 |
| BSBLDR522 | Manage people performance | 70 |
| BSBLDR811 | Lead strategic transformation | 80 |
| BSBLDR812 | Develop and cultivate collaborative partnerships and relationships | 40 |
| BSBLEG312 | Carry out search of the public record | 25 |
| BSBLDR813 | Lead and influence ethical practice | 80 |
| BSBLDR601 | Lead and manage organisational change | 60 |
| BSBLEG311 | Work in a legal services environment | 60 |
| BSBLEG315 | Assist in planning activities in a legal services environment | 10 |
| BSBLEG313 | Lodge documents in a legal services environment | 10 |
| BSBLEG314 | Protect information in a legal services environment | 20 |
| BSBLEG423 | Conduct simple legal research | 40 |
| BSBLEG424 | Support the drafting of complex legal documents | 80 |
| BSBLEG422 | Maintain a file in a legal services environment | 50 |
| BSBLEG421 | Apply understanding of the Australian legal system | 60 |
| BSBLEG521 | Conduct and apply legal research | 40 |
| BSBLEG523 | Apply legal principles in tort law matters | 60 |
| BSBLEG522 | Apply legal principles in contract law matters | 60 |
| BSBLEG524 | Apply principles of evidence law in matters under litigation | 60 |
| BSBLEG526 | Apply legal principles in criminal law matters | 60 |
| BSBLEG527 | Apply legal principles in family law matters | 60 |
| BSBLEG528 | Apply legal principles in property law matters | 60 |
| BSBLEG530 | Apply legal principles in wills and probate matters | 60 |
| BSBLEG532 | Assist with court procedure | 60 |
| BSBLEG529 | Apply legal principles in corporation law matters | 60 |
| BSBMKG433 | Undertake marketing activities | 50 |
| BSBMKG431 | Assess marketing opportunities | 50 |
| BSBLEG525 | Apply legal principles in intellectual property law matters | 50 |
| BSBMKG435 | Analyse consumer behaviour | 60 |
| BSBMKG434 | Promote products and services | 40 |
| BSBMKG432 | Research international markets | 50 |
| BSBMKG437 | Create and optimise digital media | 50 |
| BSBMKG439 | Develop and apply knowledge of communications industry | 40 |
| BSBMKG436 | Design and test direct marketing activities | 60 |
| BSBMKG440 | Apply marketing communication across a convergent industry | 70 |
| BSBMKG441 | Develop public relations documents | 80 |
| BSBMKG442 | Conduct e-marketing communications | 30 |
| BSBMKG544 | Plan and monitor direct marketing activities | 50 |
| BSBMKG542 | Establish and monitor the marketing mix | 60 |
| BSBMKG543 | Plan and interpret market research | 50 |
| BSBMKG547 | Develop strategies to monetise digital engagement | 60 |
| BSBMKG541 | Identify and evaluate marketing opportunities | 70 |
| BSBMKG545 | Conduct marketing audits | 40 |
| BSBMKG438 | Implement and monitor advertising production | 40 |
| BSBMKG546 | Develop social media engagement plans | 50 |
| BSBMKG548 | Forecast international market and business needs | 50 |
| BSBMKG554 | Plan and develop public relations publications | 45 |
| BSBMKG549 | Profile and analyse consumer behaviour for international markets | 55 |
| BSBMKG550 | Promote products and services to international markets | 70 |
| BSBMKG555 | Write persuasive copy | 50 |
| BSBMKG553 | Develop public relations campaigns | 50 |
| BSBMKG552 | Design and develop marketing communication plans | 60 |
| BSBMKG624 | Manage market research | 50 |
| BSBMKG621 | Develop organisational marketing strategy | 60 |
| BSBMKG551 | Create multiplatform advertisements for mass media | 40 |
| BSBMKG623 | Develop marketing plans | 50 |
| BSBMKG622 | Manage organisational marketing processes | 50 |
| BSBMKG626 | Develop advertising campaigns | 60 |
| BSBMKG627 | Execute advertising campaigns | 70 |
| BSBMKG625 | Implement and manage international marketing programs | 50 |
| BSBOPS101 | Use business resources | 15 |
| BSBOPS203 | Deliver a service to customers | 40 |
| BSBOPS301 | Maintain business resources | 15 |
| BSBOPS303 | Organise schedules | 15 |
| BSBOPS201 | Work effectively in business environments | 30 |
| BSBOPS202 | Engage with customers | 100 |
| BSBOPS403 | Apply business risk management processes | 50 |
| BSBOPS305 | Process customer complaints | 30 |
| BSBOPS402 | Coordinate business operational plans | 40 |
| BSBOPS502 | Manage business operational plans | 70 |
| BSBOPS405 | Organise business meetings | 20 |
| BSBOPS304 | Deliver and monitor a service to customers | 35 |
| BSBOPS503 | Develop administrative systems | 50 |
| BSBOPS404 | Implement customer service strategies | 40 |
| BSBOPS504 | Manage business risk | 60 |
| BSBOPS401 | Coordinate business resources | 30 |
| BSBPEF101 | Plan and prepare for work readiness | 20 |
| BSBOPS501 | Manage business resources | 80 |
| BSBOPS406 | Participate in organisational governance | 40 |
| BSBPEF201 | Support personal wellbeing in the workplace | 50 |
| BSBOPS602 | Monitor corporate governance activities | 50 |
| BSBPEF202 | Plan and apply time management | 20 |
| BSBPEF301 | Organise personal work priorities | 30 |
| BSBOPS601 | Develop and implement business plans | 60 |
| BSBPEF302 | Develop self-awareness | 30 |
| BSBPEF401 | Manage personal health and wellbeing | 60 |
| BSBOPS505 | Manage organisational customer service | 40 |
| BSBPEF403 | Lead personal development | 40 |
| BSBPEF502 | Develop and use emotional intelligence | 60 |
| BSBPMG420 | Apply project scope management techniques | 40 |
| BSBPEF402 | Develop personal work priorities | 40 |
| BSBPEF501 | Manage personal and professional development | 60 |
| BSBPMG423 | Apply project cost management techniques | 40 |
| BSBPMG421 | Apply project time management techniques | 40 |
| BSBPMG422 | Apply project quality management techniques | 40 |
| BSBPMG425 | Apply project information management and communications techniques | 40 |
| BSBPMG424 | Apply project human resources management approaches | 40 |
| BSBPMG426 | Apply project risk management techniques | 40 |
| BSBPMG427 | Apply project procurement procedures | 40 |
| BSBPMG429 | Apply project stakeholder engagement techniques | 40 |
| BSBPMG428 | Apply project life cycle management processes | 40 |
| BSBPMG430 | Undertake project work | 60 |
| BSBPMG530 | Manage project scope | 40 |
| BSBPMG531 | Manage project time | 40 |
| BSBPMG532 | Manage project quality | 40 |
| BSBPMG533 | Manage project cost | 40 |
| BSBPMG536 | Manage project risk | 40 |
| BSBPMG534 | Manage project human resources | 40 |
| BSBPMG535 | Manage project information and communication | 40 |
| BSBPMG537 | Manage project procurement | 40 |
| BSBPMG539 | Manage project governance | 40 |
| BSBPMG538 | Manage project stakeholder engagement | 40 |
| BSBPMG630 | Enable program execution | 50 |
| BSBPMG540 | Manage project integration | 60 |
| BSBPMG631 | Manage program delivery | 60 |
| BSBPMG632 | Manage program risk | 60 |
| BSBPMG635 | Implement program governance | 60 |
| BSBPMG636 | Manage benefits | 40 |
| BSBPMG634 | Facilitate stakeholder engagement | 40 |
| BSBPMG633 | Provide leadership for the program | 70 |
| BSBPMG810 | Prioritise projects and programs | 80 |
| BSBPMG811 | Select and balance the portfolio | 100 |
| BSBPMG637 | Engage in collaborative alliances | 50 |
| BSBPMG812 | Manage and review portfolio performance | 80 |
| BSBPMG813 | Govern the portfolio | 100 |
| BSBPMG814 | Lead the portfolio | 60 |
| BSBPMG816 | Manage portfolio resources | 90 |
| BSBPMG815 | Manage portfolio communications and change | 80 |
| BSBPMG817 | Manage portfolio risk | 60 |
| BSBSTR401 | Promote innovation in team environments | 40 |
| BSBSTR301 | Contribute to continuous improvement | 40 |
| BSBSTR501 | Establish innovative work environments | 50 |
| BSBSTR502 | Facilitate continuous improvement | 60 |
| BSBSTR602 | Develop organisational strategies | 80 |
| BSBSTR503 | Develop organisational policy | 60 |
| BSBSTR603 | Develop business continuity plans | 60 |
| BSBSTR402 | Implement continuous improvement | 40 |
| BSBSTR601 | Manage innovation and continuous improvement | 70 |
| BSBSTR801 | Lead innovative thinking and practice | 80 |
| BSBSTR803 | Establish business continuity management strategies | 80 |
| BSBSUS211 | Participate in sustainable work practices | 20 |
| BSBSTR802 | Lead strategic planning processes for an organisation | 100 |
| BSBSUS601 | Lead corporate social responsibility | 50 |
| BSBSUS511 | Develop workplace policies and procedures for sustainability | 50 |
| BSBTEC202 | Use digital technologies to communicate in a work environment | 20 |
| BSBTEC203 | Research using the internet | 30 |
| BSBSUS411 | Implement and monitor environmentally sustainable work practices | 40 |
| BSBTEC101 | Operate digital devices | 20 |
| BSBTEC303 | Create electronic presentations | 20 |
| BSBTEC302 | Design and produce spreadsheets | 35 |
| BSBTEC201 | Use business software applications | 60 |
| BSBTEC301 | Design and produce business documents | 80 |
| BSBTEC402 | Design and produce complex spreadsheets | 50 |
| BSBTEC401 | Design and produce complex text documents | 100 |
| BSBTEC405 | Review and maintain organisation's digital presence | 50 |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | 50 |
| BSBTWK201 | Work effectively with others | 40 |
| BSBTEC501 | Develop and implement an e-commerce strategy | 50 |
| BSBTEC601 | Review organisational digital strategy | 60 |
| BSBTEC403 | Apply digital solutions to work processes | 50 |
| BSBTWK503 | Manage meetings | 30 |
| BSBTWK501 | Lead diversity and inclusion | 60 |
| BSBTWK301 | Use inclusive work practices | 30 |
| BSBTWK401 | Build and maintain business relationships | 35 |
| BSBWHS211 | Contribute to the health and safety of self and others | 20 |
| BSBTWK502 | Manage team effectiveness | 60 |
| BSBWHS311 | Assist with maintaining workplace safety | 40 |
| BSBTWK601 | Develop and maintain strategic business networks | 50 |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | 50 |
| BSBWRT411 | Write complex documents | 50 |
| BSBWRT311 | Write simple documents | 30 |
| LGACOR011 | Analyse financial reports and budgets | 50 |
| BSBWHS432X | Contribute to organisational mental health response in the context of disruptive events | 70 |
| BSBFNG407 | Oversee asset management in an Aboriginal and Torres Strait Islander organisation | 40 |
| BSBXCS408 | Develop employee cyber security risk profiles | 50 |
| BSBOPS506X | Plan for organisational disruption | 60 |
| BSBFNG403 | Participate as a board member of an Aboriginal and Torres Strait Islander organisation | 60 |
| BSBXCS407 | Develop cyber hygiene best practice plan | 60 |
| BSBFNG406 | Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policies | 40 |
| BSBXCS409 | Plan and implement organisational cyber security insider threat prevention strategies | 60 |
| BSBXCS305 | Identify and assess cyber security insider threats and risks | 45 |
| BSBFNG402 | Interact with Aboriginal and Torres Strait Islander organisation members and the community | 30 |
| BSBOPS407X | Support organisational response to disruption | 50 |
| BSBFNG405 | Review and apply the constitution in an Aboriginal and Torres Strait Islander organisation | 40 |
| BSBFNG401 | Plan and chair Aboriginal and Torres Strait Islander organisation board meetings | 60 |
| BSBXCS304 | Apply cyber hygiene best practices | 45 |
| BSBFNG408 | Represent an Aboriginal and Torres Strait Islander organisation | 40 |
| BSBFNG404 | Maintain and protect cultural values in an Aboriginal and Torres Strait Islander organisation | 60 |
| BSBXCS406 | Develop cyber security insider threat and risk response plans | 50 |
| BSBOPS507X | Manage organisational response to disruption | 80 |
| BSBXCS306 | Apply own techniques to prevent cyber security insider threats | 50 |
| BSBFNG409 | Comply with Aboriginal and Torres Strait Islander organisation director obligations | 55 |