| Unit Code | Unit Title | Nominal Hours |
| CHCCS405A | Work effectively with culturally diverse clients and co-workers | 30 |
| PSPGOV208A | Write routine workplace materials | 30 |
| SIRXSLS001A | Sell products and services | 20 |
| SIRXSLS002A | Advise on products and services | 30 |
| BSBCUS201A | Deliver a service to customers | 40 |
| BSBCUS301A | Deliver and monitor a service to customers | 35 |
| BSBEBU401A | Review and maintain a website | 50 |
| BSBINM301A | Organise workplace information | 30 |
| BSBITU309A | Produce desktop published documents | 50 |
| BSBMKG413A | Promote products and services | 40 |
| BSBOHS201A | Participate in OHS processes | 20 |
| BSBOHS301B | Apply knowledge of OHS legislation in the workplace | 20 |
| BSBOHS509A | Ensure a safe workplace | 60 |
| BSBPMG510A | Manage projects | 60 |
| BSBRKG301B | Control records | 40 |
| BSBRKG302B | Undertake disposal | 30 |
| BSBRKG303B | Retrieve information from records | 25 |
| BSBRKG304B | Maintain business records | 30 |
| BSBRKG305A | Review recordkeeping functions | 20 |
| BSBRKG401B | Review the status of a record | 20 |
| BSBRKG402B | Provide information from and about records | 20 |
| BSBRKG404A | Monitor and maintain records in an online environment | 50 |
| BSBRKG502B | Manage and monitor business or records systems | 40 |
| BSBRKG601B | Define recordkeeping framework | 30 |
| BSBRKG608B | Plan management of records over time | 20 |
| BSBRSK501A | Manage risk | 60 |
| BSBSUS201A | Participate in environmentally sustainable work practices | 20 |
| BSBSUS301A | Implement and monitor environmentally sustainable work practices | 40 |
| BSBSUS501A | Develop workplace policy and procedures for sustainability | 50 |
| BSBWOR203A | Work effectively with others | 15 |
| BSBWOR204A | Use business technology | 20 |
| BSBWOR301A | Organise personal work priorities and development | 30 |
| BSBWOR402A | Promote team effectiveness | 50 |
| BSBWRT301A | Write simple documents | 30 |
| BSBWRT401A | Write complex documents | 50 |
| CUFDIG303A | Produce and prepare photo images | 20 |
| CUFIND201A | Develop and apply creative arts industry knowledge | 20 |
| SITTGDE006A | Prepare and present tour commentaries or activities | 70 |
| SITTGDE007A | Develop and maintain the general and regional knowledge required by guides | 80 |
| SITTGDE009A | Interpret aspects of local Australian Indigenous culture | 65 |
| SITTGDE012A | Prepare specialised interpretive content on cultural and heritage environments | 80 |
| SITTVAF002A | Provide a briefing or scripted commentary | 20 |
| SITXCOM002A | Work in a socially diverse environment | 20 |
| SITXHRM003A | Roster staff | 20 |
| SITXMPR001A | Coordinate production of brochures and marketing materials | 60 |
| CUECOR03B | Provide quality service to customers | 20 |
| CUEMAR01C | Assist with marketing | 40 |
| CUEOHS01C | Implement workplace health, safety and security procedures | 60 |
| CPCCOHS1001A | Work safely in the construction industry | 6 |
| CHCORG525C | Recruit and coordinate volunteers | 70 |
| BSBCON401A | Work effectively in a business continuity context | 40 |
| BSBCON601A | Develop and maintain business continuity plans | 60 |
| BSBIPR401A | Use and respect copyright | 50 |
| SITXCCS001B | Provide visitor information | 35 |
| TAEDEL301A | Provide work skill instruction | 40 |
| TAEDEL401A | Plan, organise and deliver group-based learning | 30 |
| TAEDES401A | Design and develop learning programs | 50 |
| ICPMM321C | Capture a digital image | 40 |
| ICPMM322C | Edit a digital image | 40 |
| ICPPP322C | Digitise images for reproduction | 50 |
| ICPPP397A | Transfer digital files | 40 |
| ICPPP422C | Digitise complex images for reproduction | 80 |
| ICPPR386A | Troubleshoot digital media | 80 |
| BSBCUS501B | Manage quality customer service | 40 |
| BSBWOR502B | Ensure team effectiveness | 60 |
| FNSORG501A | Develop and manage a budget | |
| FNSPIM412A | Participate in formal communication processes | 30 |
| SITTGDE001B | Work as a guide | 90 |
| SITTIND001B | Develop and update tourism industry knowledge | 25 |
| BSBMKG414B | Undertake marketing activities | 50 |
| CHCLLN403A | Identify clients with language, literacy and numeracy needs and respond effectively | 35 |
| SISXFAC303A | Implement facility maintenance programs | 7 |
| BSBWOR501B | Manage personal work priorities and professional development | 60 |
| ICAICT104A | Use digital devices | 30 |
| ICAICT203A | Operate application software packages | 60 |
| ICAICT204A | Operate a digital media technology package | 40 |
| ICAICT308A | Use advanced features of computer applications | 40 |
| ICASAS410A | Identify and resolve client IT problems | 40 |
| ICAWEB201A | Use social media tools for collaboration and engagement | 20 |
| ICAWEB417A | Integrate social web technologies | 40 |
| ICAWEB418A | Use development software and IT tools to build a basic website | 20 |
| ICAWEB420A | Write content for web pages | 30 |
| CUAIND301A | Work effectively in the creative arts industry | 50 |
| CUVATS301A | Develop and apply knowledge of Aboriginal or Torres Strait Islander cultural arts | 200 |
| CUVPRP202A | Participate in planning work for nominated sites | 15 |
| CUVFIM401A | Obtain revenue to support operations | 30 |
| CUVPRP203A | Store finished creative work | 30 |
| CULCNM303A | Move and store collection material | 40 |
| CULCNM404A | Work with cultural material | 30 |
| CULREL501A | Develop and maintain community and stakeholder relationships | 50 |
| CULDMT301A | Provide multimedia support | 30 |
| CULINS201A | Assist with circulation services | 15 |
| CULICM501A | Maintain digital repositories | 45 |
| CULIND201A | Develop and apply knowledge of information and cultural services | 45 |
| CULEVP501A | Coordinate the installation and dismantling of exhibitions | 20 |
| CULINS301A | Process and maintain information resources | 30 |
| CULATS501A | Work with Aboriginal and Torres Strait Islander cultural material | 80 |
| CULEVP402A | Design and develop interpretive displays | 30 |
| CULINL501A | Promote literature and reading | 50 |
| CULICM601A | Contribute to collection management | 50 |
| CULCNM401A | Assess the significance of collection objects | 35 |
| CULINS401A | Assist customers to access information | 40 |
| CULEVP503A | Develop and promote activities, events and public programs | 60 |
| CULCNM402A | Prepare display mounts for collection material | 40 |
| CULEVP502A | Develop and implement exhibition interpretive strategies | 30 |
| CULINM301A | Use established cataloguing tools | 40 |
| CULCNM601A | Research and document collection material | 50 |
| CULINM501A | Analyse and describe information resources | 30 |
| CULINM502A | Provide subject access and classify material | 100 |
| CULPRE401A | Implement preventive conservation activities | 60 |
| CULCNM301A | Catalogue objects into collections | 30 |
| CULINL301A | Develop and use information literacy skills | 40 |
| CULINS501A | Research and analyse information to meet customer needs | 80 |
| CULINM401A | Complete a range of cataloguing activities | 100 |
| CULCNM403A | Record and maintain collection information | 40 |
| CULCNM501A | Assess the significance of collections | 40 |
| CULCNM503A | Manage the development of collections | 60 |
| CULINM402A | Use integrated library management systems | 30 |
| CULEVP504A | Develop exhibition concepts | 50 |
| CULEVP201A | Assist with the presentation of public activities and events | 50 |
| CULINS202A | Process information resource orders | 40 |
| CULINS403A | Search library and information databases | 30 |
| CULRSK501A | Monitor compliance with copyright and licence requirements | 20 |
| CULEVP401A | Present information on activities, events and public programs | 50 |
| CULCNM201A | Monitor collections for changes in condition | 30 |
| CULEVP202A | Provide visitors with venue information and assistance | 30 |
| CULICM602A | Manage collection maintenance and preservation procedures | 30 |
| CULINS402A | Obtain information from external and networked sources | 20 |
| CULINL601A | Extend own information literacy skills to locate information | 50 |
| CULCNM602A | Develop and monitor procedures for the movement and storage of collection material | 50 |
| CULINM503A | Use and monitor advanced functions of integrated library management systems | 35 |
| CULEVP403A | Install and dismantle exhibition elements | 20 |
| CULPRE501A | Develop disaster management plans | 30 |
| CULCNM302A | Develop and apply knowledge of archives | 40 |
| CULINM601A | Analyse and describe specialist and complex material | 60 |
| CULIND401A | Consolidate and maintain industry knowledge | 60 |
| CULCNM502A | Manage lending and borrowing processes for collections | 20 |